*All merchandise may be returned for free within 14 days in unused condition.
Following items may only be exchanged for alternate products.
*Discounted items (sale or clearance)
*To be eligible for a return, your item must be unused and in the same condition that you received it. It should be also in the original packaging.
*To complete your return, we require a receipt or invoice as a proof of purchase.
*Refunds (if applicable)
*Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
*Late or missing refunds (if applicable)
*If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
*Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
*Exchanges (if applicable)
We only replace items if they are not defective or damaged, or used
If you need to exchange it for the same item, or another type or size send us an email at email@example.com, and send your item to:
Lillys Style Company, 837 NE, 18C, Fort Lauderdale, Florida US 33305.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.
To return/exchange your product, you should mail your product to:
Lillys Style Company,
837 NE, 18CT, Fort Lauderdale, 33305
*You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
*Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
*If you are shipping an item over $69, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
*You may cancel your order at any time prior to shipment by calling +1(954) 248-8728 or via e-mail: firstname.lastname@example.org, except in the case of any custom or special order items.
Once an order has shipped out, or a custom order has gone into production, no cancellations will be permitted.
Return unwanted merchandise along with receipt and completed return form to:
Lillys Style Company 837 NE, 18 CT
Fort Lauderdale, 33305